The information below is important and is disclosed by Finova Limited, trading as “FINOVA FINANCE”, about our business. Our address and other contact details are below.
We are not licensed financial advisors. Our primary focus is helping you obtain the necessary funding without unnecessary stress. While we strive to offer reliable and valuable assistance, we do not provide licensed financial recommendations or guidance. We recommend consulting with a licensed financial advisor for personalised financial guidance.
It is important to consult with licensed financial advisors who can assess your circumstances and provide personalised advice tailored to your needs. We encourage you to seek licensed financial advisors before deciding on your financial situation.
Please be aware that your decisions based on the information provided are solely your responsibility. We do not assume any liability for any actions or outcomes resulting from using the information on our website or through our communications.
In compliance with the Credit Contracts & Consumer Finance Act 2003 (NZ), we will require confirmation of your income and expenditure as listed on the application form.
We work with a network of reputable lenders who offer various finance options. This allows us to find the best loan that fits your budget and requirements.
We work with the reputable lenders like
- Finance Now
- Auto Finance Direct
- Geneva Finance
- Broadland Finance
- And more
Our Fees.
We do not charge a fee for our services.
Commissions
We receive a commission from the provider when you take out a loan through our service.
Our complaints process
Please let us know in the following ways:
- In writing:
Complaints Manager
- Finova Limited, 138 Great South Road, Otahuhu, Auckland, 1062
- By telephone: 09 869 3555
- By e-mail: complaints@finova.co.nz
When we receive a complaint, we will consider it under our following internal complaints process:
- Within five working days, we will provide a written acknowledgement of your complaint and give you the details of who handles it and how to contact them.
- We will write you our final response within ten days of receiving your complaint. Where a claim relates to more complex matters, we may need to extend that timeframe, which we will do by writing to you within ten working days.
Our contact details
Finova Finance
Phone: 09 869 3555
E-mail: info@finova.co.nz
Physical Address: 138 Great South Road, Otahuhu, Auckland, 1062, New Zealand
Postal Address: 138 Great South Road, Otahuhu, Auckland, 1062, New Zealand